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Last updated on: 03-01-08

REDCATS USA’s Family of Brands offers customer-friendly policies designed to afford you a most secure and safe shopping experience. Click PRIVACY POLICY, YOUR CALIFORNIA PRIVACY RIGHTS, PRIVACY STATEMENT and TERMS OF USE for the details or simply scroll down.

Privacy Policy

Redcats USA is committed to protecting your privacy.  The purpose of this privacy policy is to assist you in understanding the type of personal information we may collect from you, how such information may be used and the choices that are available to you concerning the use of your information and your ability to correct or modify the information you have provided us.  This policy is only applicable to customers in the United States.  

We reserve the right to modify or update this policy from time to time.  The effective date of this policy, as noted above, is the date that this policy was last updated.  We encourage you to periodically review this policy for any changes.  By visiting this web site you agree to be bound to the terms and conditions of our Privacy Policy.  If you do not agree with the terms of this Privacy Policy, please do not use or access our web site.

If you have any questions or concerns about our privacy policy, you may email us at PrivacyOfficer@RedcatsUSA.com.  We welcome your feedback and suggestions to help us improve our policy and practices.



Your California Privacy Rights>

The following only applies to California residents.

Redcats USA may from time to time share your personal information with third parties, including our affiliates, licensees and marketing partners, for their direct marketing purposes. If you do not want us to share your personal information with third parties for their direct marketing purposes, please contact each of the appropriate brand or brands by phone or email and request that your information not be shared.

Avenue: (800) 441-1362
BaseballSavings.com: (866) 923-5050
BrylaneHome: (800) 677-0339
BrylaneHome Kitchen: (800) 784-8006
Chadwick's: (800) 677-0340
Jessica London: (800) 677-0357
KingSize: (800) 677-0249
La Redoute: (800) 677-0265
metrostyle: (800) 677-0248
OneStopPlus.com®: (800) 400-4481
Roaman's: (800) 677-0229
The Golf Warehouse: (888) 838-5551
The Sportsman's Guide: (888) 844-0667
Woman Within®: (800) 677-0216

For more information on how your personal information is collected and used, please read our PRIVACY STATEMENT below.

Privacy Statement

Your privacy is important to us. To best serve your shopping needs, we endeavor to provide products, services, and offers of value to you. We are able to present meaningful offers to you through the information we collect from our interactions with you, from other customers, and from other parties. Redcats USA has procedures in place to ensure that your personal information is handled in a safe, secure, and responsible manner.

Our privacy policy addresses the following questions:

  1. Who is Redcats USA?
  2. What Information Does Redcats USA Collect?
  3. How Does Redcats USA Use The Information Collected?
  4. What Information Does Redcats USA Share With Others?
  5. Does Redcats USA use Third-Party Advertising?
  6. How Can I Access And Correct Information Collected?
  7. How Can I Opt Out Of Receiving Further Communications From Redcats USA?
  8. Are Redcats USA Division Credit Cards available?
  9. Does Redcats USA Send Unsolicited Promotional E-Mails?
  10. How Does Redcats USA Safeguard The Information Collected?
  11. Is My Online Transaction Secure?
  12. Does Redcats USA Use Cookies?
  13. Does Redcats USA Aggregate Information?
  14. What is Redcats USA's Policy With Respect To Data Collection From Children?
  15. Whom Do I Contact If I Have Additional Questions Or Concerns About This Policy?
  16. Information on Magazines Offer.
  17. Links to Other Web Sites
  18. Policy Changes

Who is Redcats USA?

Redcats USA, a member of the Redcats Home Shopping Division of the PPR group, encompasses a group of home shopping brands that offer value-priced home goods, apparel from regular to extended sizes for women and men, and sporting goods. Redcats USA Brands include such well-known names as Chadwick’s, metrostyle, and La Redoute in misses footwear and apparel; Avenue, Woman Within, Roaman’s and Jessica London for women’s extended size footwear and apparel sizes 12W & up; KingSize offering men’s Big and Big/ Tall footwear and apparel from XL to 10XL; BrylaneHome, offering home textile fashions and decorative accessories; and BrylaneKitchen your source for unusual and hard-to-find kitchen and home essentials, super-efficient gadgets, utensils, state-of-the-art cookware, cleaners, organizers, decorating accessories, bathroom fixer-uppers and much more. Our two outlet sites offer discounts from 30% to 80%. Closeout Catalog Outlet offers misses’ apparel and home fashions. Bargain Catalog Outlet offers women’s and men’s plus-size apparel and home fashions. Redcats USA’s brand portfolio also contains leading sporting goods divisions like The Golf Warehouse, The Sportsman’s Guide, Bargain Outfitters and Baseball Savings.  The Golf Warehouse offers golf equipment and accessories.  The Sportsman’s Guide makes available value-priced outdoor gear and general merchandise.  Bargain Outfitters offers top quality name brand gear, clothing and footwear.  Baseball Savings offers baseball equipment, apparel, shoes, accessories and team logos.  With this strong family of brands, many of which have been in existence for over 75 years, Redcats USA is one of the leading multi-channel retailers in the United States, and part of an international Family of Brands that make PPR a world leader in distribution to consumers and businesses. Click here for Redcats USA brands’ contact information.

What Information Does Redcats USA Collect?

  • Redcats USA collects information you provide to us about yourself to serve your needs. For example, if you place an order, or simply register on our site, you will provide to us your name, address, e-mail address, phone number and credit card or other payment related information. When purchasing age-restricted products you will also be asked for your birth date.  Of course, if you are placing an order, you will need to know the product(s) you wish to purchase.  Whether you choose to provide us with this information is completely voluntary.  If, however, you do not choose to provide such information you may not be able to purchase products from us or access certain services and/or portions of our web sites. 
  • Redcats USA also collects information you voluntarily submit when participating in one of our various services, promotions, programs or surveys. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
  • Redcats USA also receives information about you from other companies, including, but not limited to information on your creditworthiness for private label credit card offers and products you may be interested in purchasing.

Redcats USA is a highly ethical company and requires the highest standard of conduct from our employees and business partners. As members of the Direct Marketing Association (DMA), the largest association for consumers and businesses interested in direct marketing, we adhere to the Guidelines for Ethical Business Practice, Shopping and Consumer Rights and the DMA’s Privacy Promise.  Questions about our compliance with the DMA’s Privacy Promise should be directed to PrivacyOfficer@RedcatsUSA.com.

How Does Redcats USA Use The Information Collected?

Redcats USA uses the information collected as follows:

  • to complete your purchase transactions and provide the services you request;
  • to send you catalogs and other offerings through the mail;
  • to contact you about the status of your orders;
  • to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
  • to notify you of product recalls or provide other information concerning products you have purchased; and
  • to improve our merchandise selections, customer service, and overall customer shopping experience.
  • See third-party advertising below.

What Information Does Redcats USA Share with Others?

  • Redcats USA Family of Brands: Redcats USA is a family of direct mail catalogers and e-tailers, including, Avenue, BrylaneHome, BrylaneHome Kitchen, Chadwick’s, Jessica London, KingSize, La Redoute, metrostyle, Roaman’s, The Golf Warehouse, The Sportsman’s Guide and Woman Within®, Redcats USA also operates outlet brands:  Bargain Catalog Outlet and Closeout Catalog Outlet. The parent of Redcats USA is the French entity PPR. Redcats USA is in the Redcats division of PPR. La Redoute is a French direct mail/e-tailer under the Redcats division. Individual Redcats USA brands share collected information within the Redcats USA family, La Redoute and other direct mail entities within the PPR umbrella. Redcats USA also shares the collected information with affiliated companies and licensees.
  • Third-Party Offers:Redcats USA provides information to certain outside companies so they can let our customers know about products or services that might be of interest to you.
  • Third-Party Advertising: See below.
  • Legal Disclosures: In the highly unlikely event Redcats USA is required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws, Redcats USA will make such disclosure. In the event the ownership of all or a part of a business within the Redcats USA Family were to change, customer information pertinent to that business's operations would likely be transferred to, or licensed for use by, the new owner.
  • Magazines:If you chose to order magazines over the telephone or the Internet, Redcats USA will supply SynapseConnect (their telemarketing division- Magazine Direct; their online division- MagazineOutlet.com) with the information that is relevant to your magazine order.
  • Redcats USA Credit Card Accounts:We may share your information with the bank that issues Redcats USA division credit card accounts, World Financial Network National Bank.

    If you do not want us to share your personal information with third parties for promotional purposes, please contact the appropriate brand or brand by phone or email and request that your information not be shared.

    Avenue: (800) 441-1362
    Bargain Catalog Outlet: (888) 289-2815
    BargainOutfitters.com: (888) 324-9634
    BaseballSavings.com: (866) 923-5050
    BrylaneHome:     (800) 677-0339
    BrylaneHome Kitchen: (800) 784-8006
    Chadwick's: (800) 677-0340
    Closeout Catalog Outlet: (888) 289-2840
    Jessica London: (800) 677-0357
    KingSize: (800) 677-0249
    La Redoute: (800) 677-0265
    metrostyle: (800) 677-0248
    OneStopPlus: (800) 400-4481
    Roaman's: (800) 677-0229
    The Golf Warehouse: (888) 838-5551
    The Sportsman’s Guide: (888) 844-0667
    Woman Within: (800) 677-0216

Does Redcats USA use Third-Party Advertising?

Redcats USA shares website usage information about visitors to our website, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our website through the use of pixel tags (also called clear gifs). For more information about our third-party advertising company, please click here.

How To Access And Correct Information Collected?

You can update or correct your name, address, telephone number or e-mail address at any time by visiting any of our websites and clicking on the My Info link at the top of any of our websites and registering/logging in in with your e-mail address and password. You can also call, write, fax or e-mail us to access or correct any of this information. See the table below to update your information with any or all of our brands.

BRAND CAN YOU EDIT YOUR OWN PERSONAL INFO ONLINE? MAIL ORDER ADDRESS WRITE US CUSTOMER SERVICE / MAIL PREFERENCE RETURN MERCHANDISE ADDRESS CONTACT
BrylaneHome Yes, please visit
My Info section on www.brylanehome.com		 BrylaneHome
PO Box 4401
Taunton, MA 02780-0400		 BrylaneHome
PO Box 4407
Taunton, MA 02780-0432		 BrylaneHome
2300 Southeastern Ave
Indianapolis, IN 46283
Internet Orders:
(800) 544-3793
Customer Service:
(800) 677-0339
TDD Hearing Impaired:
(800) 528-5149
Fax:
(800) 528-5152
Website technical Problems/Error Messages:
(800) 507-9301
Contact (e-mail):
Click here to contact us
BrylaneHome Kitchen Yes, please visit
My Info section on www.brylanehome.com		 BrylaneHome Kitchen PO Box 4402 Taunton, MA 02780-0417 BrylaneHome Kitchen PO Box 4407 Taunton, MA 02780-0432 BrylaneHome Kitchen 2300 Southeastern Ave Indianapolis, IN 46283
Internet Orders:
(800) 781-9171
Customer Service:
(800) 784-8006
TDD Hearing Impaired:
(800) 528-5149
Fax:
(800) 528-5152
Website Technical Problems/Error Messages:
(800) 784-8005
Contact (e-mail):
Click here to contact us
Chadwick's Yes, please visit My Info section on www.chadwicks.com Chadwick's Catalog and Real Comfort PO Box 1600 Taunton, MA 02780-0975 Chadwick's PO Box 4400 Taunton, MA 02780-0318 Chadwick's One Chadwick Place PO Box 4400 Taunton, MA 02783
Internet Orders:
(800) 544-3795
Customer Service:
(800) 677-0340
TDD Hearing Impaired:
(800) 978-8798
Fax:
(800) 448-5767
Website Technical Problems/Error Messages:
(800) 507-9307
Contact (e-mail):
Click here to contact us
Jessica London Yes, please visit My Info section on www.jessicalondon.com Jessica London PO Box 1600 Taunton, MA 02780-0975 Jessica London PO Box 4400 Taunton MA, 02780-0318 Jessica London One London Place PO Box 4400 Taunton, MA 02783
Internet Orders:
(800) 781-9172
Customer Service:
(800) 677-0357
TDD Hearing Impaired:
(800) 978-8798
Fax:
(800) 448-5767
Website Technical Problems/Error Messages:
(800) 507-9308
Contact (e-mail):
Click here to contact us
KingSize Yes, please visit My Info section on www.kingsizedirect.com KingSize, PO Box 4403 Taunton, MA 02780-0410 KingSize PO Box 4408 Taunton, MA 02780-0433 KingSize 2300 Southeastern Ave Indianapolis, IN 46283
Internet Orders:
(800) 806-4152
Customer Service:
(800) 677-0249
TDD Hearing Impaired:
(800) 944-1258
Fax:
(800) 682-8109
Website Technical Problems/Error Messages:
(800) 507-9302
Contact (e-mail):
Click here to contact us
Woman Within® Yes, please visit My Info section on www.womanwithin.com Woman Within®, PO Box 4404 Taunton,MA 02780-0418 Woman Within® PO Box 4408 Taunton, MA 02780-0433 Woman Within® 2300 Southeastern Ave Indianapolis, IN 46283
Internet Orders:
(800) 228-3120
Customer Service:
(800) 677-0216
TDD Hearing Impaired:
(800) 456-7161
Fax:
(800) 456-9838
Website Technical Problems/Error Messages:
(800) 507-9305
Contact (e-mail):
Click here to contact us
La Redoute Yes, please visit My Info section on www.laredoute.com La Redoute, PO Box 4010 Taunton, MA 02780-0990 La Redoute PO Box 4409 Taunton, MA 02780-0434 La Redoute 2300 Southeastern Ave Indianapolis, IN 46283
Internet Orders:
1-800-781-9170
Customer Service:
1-800-677-0265
TDD Hearing Impaired:
1-800-253-4195
Fax:
1-800-254-2794
Website Technical Problems/Error Messages:
1-800-507-9306
Contact (e-mail):
Click here to contact us
metrostyle Yes, please visit My Info section on www.metrostyle.com Lerner PO Box 4011 Taunton, MA 02780-0991 Lerner PO Box 4409 Taunton, MA 02780-0434 Lerner 2300 Southeastern Ave Indianapolis, IN 46283
Internet Orders:
(800) 416-9471
Customer Service:
(800) 677-0248
TDD Hearing Impaired:
(800) 288-0291
Fax:
(800) 288-0448
Website Technical Problems/Error Messages:
(800) 507-9303
Contact (e-mail):
Click here to contact us
Roaman's Yes, please visit My Info section on www.roamans.com Roaman's PO Box 4405 Taunton, MA 02780-0419 Roaman's PO Box 4408 Taunton, MA 02780-0433 Roaman's 2300 Southeastern Ave Indianapolis, IN 46283
Internet Orders:
(800) 459-1025
Customer Service:
(800) 677-0229
TDD Hearing Impaired:
(800) 274-0260
Fax:
(800) 274-3102
Website Technical Problems/Error Messages:
(800) 507-9304
Contact (e-mail):
Click here to contact us
Closeout Catalog Outlet Yes, please visit My Info section on www.COBoutlet.com Closeout Catalog Outlet PO Box 1600 Taunton, MA 02780-0975 Closeout Catalog Outlet PO Box 4400 Taunton, MA 02780-0318 Closeout Catalog Outlet PO Box 4400 Taunton, MA 02780
Internet Orders:
(888) 289-2710
Customer Service:
(888) 289-2840
TDD Hearing Impaired:
(888) 355-3096
Fax:
(888) 355-3098
Website Technical Problems/Error Messages:
(888) 289-6038
Contact (e-mail):
Click here to contact us
Bargain Catalog Outlet Yes, please visit
My Account on
www.bcoutlet.com		 BCO PO Box 4404 Taunton, MA 02780-0418 BCO PO Box 4408 Taunton, MA 02780-0433 BCO 2300 Southeastern Ave Indianapolis, IN 46283 Internet Orders:
(888) 289-2201

Customer Service:
(888) 289-2815

TDD Hearing Impaired:
(888) 355-3096

Fax:
(888) 355-3098

Website technical Problems/Error Messages:
(888) 289-6034

Contact (e-mail):
Click here to contact us
The Golf Warehouse & BaseBallSavings.com Yes, please visit Login Section on www.tgw.com The Golf Warehouse 8851 East 34th Street North Wichita, KS 67226 The Golf Warehouse 8851 East 34th Street North Wichita, KS 67226 The Golf Warehouse 8851 East 34th Street North Wichita, KS 67226 Internet Orders:
(888) 746-7849

Customer Service:
(888) 838-5551
The Sportsman’s Guide Yes, please visit Login Section on sportsmansguide.com The Sportsman’s Guide, Inc. 411 Farwell Avenue South St. Paul, MN 55075 The Sportsman’s Guide, Inc. 411 Farwell Avenue South St. Paul, MN 55075 The Sportsman’s Guide, Inc. 411 Farwell Avenue South St. Paul, MN 55075 Internet Orders:
(888) 888-3006

Customer Service:
(888) 844-0667
Bargain Outfitters Yes, please visit Login Section on sportsmansguide.com The Sportsman’s Guide, Inc. 411 Farwell Avenue South St. Paul, MN 55075 The Sportsman’s Guide, Inc. 411 Farwell Avenue South St. Paul, MN 55075 The Sportsman’s Guide, Inc. 411 Farwell Avenue South St. Paul, MN 55075 Internet Orders:
(888) 888-3006

Customer Service:
(888) 844-0667
The Avenue Yes, please visit Login Section on www.avenue.com Avenue® One United Retail Plaza Troy, OH 45373 Avenue® One United Retail Plaza Troy, OH 45373 Avenue® Returns Department One United Retail Plaza Troy, OH 45373 Internet Orders:
(888) 441-1362

Customer Service:
(888) 441-1362

Fax:
(888) 360-2582

Contact (e-mail):
avenue.customer.service@avenue.com

Any request to update your personal information may take up to 30 days for email requests and up to 60 days for mail and phone requests.

How Can I Opt Out Of Receiving Further Communications From Redcats USA?

How to Be Removed from a Paper Catalog Mailing List

You can contact us by mail, phone or Email at the relevant address or phone number listed on the above table for the specific brand from whom you wish to stop receiving paper catalogs.  Please make sure to provide us with your exact name and address or the mailing label from your catalog so that we can identify you correctly.

We will make every effort to implement any choice you make as soon as possible, but you should allow approximately three months for mailing change requests to be fully implemented.  Any mailings that you may receive during this time do not reflect your subscription status, and we ask that you please disregard them. 

How to Unsubscribe from an E-Mail Marketing List

To be removed from any one of the e-mailing solicitation lists from any one of the Redcats USA Family of brands, please click on the relevant link below to be taken to the proper unsubscribe page:

You will be removed from receiving future e-mail solicitations, from the specific brand from which you unsubscribed, apart from those that have already been processed before this request was received. When making the request please provide the exact email address you which to exclude from our promotions. 

Please know that it may take up to 7 days to remove you from our e-mailing solicitation lists.  If you choose to be removed from our e-mailing solicitation lists you will still continue to receive order and confirmation emails as well as emails relating to your other transactions. 

Are Redcats USA Division Credit Cards Available?

Yes. You can apply for a BrylaneHome (includes BrylaneHome Kitchen), Chadwick’s, Jessica London, KingSize, Woman Within®, metrostyle™, Roaman’s, OneStopPlus.com™ and La Redoute, credit card account or Visa Card accounts issued by World Financial Network National Bank to receive special offers and participate in exclusive brand benefits.

When you apply for one of these credit cards online, you provide your financial and personal information needed to process your application directly to World Financial Network National Bank.  Redcats USA is independent of and not affiliated with World Financial Network National Bank.

To obtain a privacy policy, opt-out information, or contact information, for any Redcats USA private label credit card or Visa Card accounts, you may contact the issuer of your card, the World Financial Network National Bank, by clicking through to the links provided below:


HOW DO YOU APPLY FOR TGW.com
Online only. Link available March 20, 2008.

HOW DO YOU APPLY FOR SportsmansGuide.com
Online only.

Does Redcats USA Send Unsolicited Promotional e-mails?

No. Redcats USA only sends marketing e-mail offers to customers who agree to receive them.

Our on-line order form contains a pre-checked box signifying your consent to receive promotional emails from us. If you do not wish to receive such e-mails, please un-check the box.

If you are not placing an order and would like to request occasional promotional e-mail offers, notifying you of special deals, web-only offers and product previews, you may sign up for E-Mail Offers on this website, or call, fax or write us at the addresses listed above.

To remove your name from any e-mail offer list, click the unsubscribe link in any of our marketing e-mails you receive, login to the Account Settings under the My Account section of the website in question, or contact our Customer Service Center.

Registered website users who have purchased from one of our websites will receive standard order status communications, such as order confirmation, shipping dates, etc. via e-mail at the registered e-mail account the user has designated. Your choice to opt-in or opt-out of promotional e-mails will not affect the order status and registration service.

We may offer from time to time referral programs that permit you to submit information about other persons (each, a “Referred Person”), including, without limitation, email addresses, names, street addresses and other contact information so that they may receive information and/or promotional offers. We will use and store any such information that we collect from you about a Referred Person only to the extent necessary to carry out your request, and we will not use any such information for any other purpose unless the Referred Person consents to the use for such other purpose.

Redcats USA does not rent, sell or exchange your e-mail address with third parties to send you unsolicited e-mail offers.

How Does Redcats USA Safeguard the Information Collected?

Redcats USA protects against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. Redcats USA employees are trained about their responsibility to protect our customers’ privacy. We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.

Is My Online Transaction Secure?

Yes. It is very secure. The use of the latest cutting edge technology ensures that your shopping experience will be safe and secure. We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security software. We constantly update our security procedures and enhance our site to meet the very latest encryption standards. We retain a third party security firm to audit our procedures to ensure compliance with these standards. All of your sensitive information is scrambled before, during and after your order is placed on our site.

You may notice an unbroken key or a closed lock at the bottom of the page when you enter our "check-out" page. This means that your browser has opened a secure connection with our site! You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING CONTACT US OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.

Does Redcats USA Use Cookies?

Redcats USA uses cookies to enhance the browsing and shopping experience on the Redcats USA Family of Brands’ websites. Cookies are small files or records that we place on your computer’s hard drive to collect information about your activities on the Redcats USA sites. There are absolutely no personally identifiable pieces of information stored anywhere in these files, and they are used solely by Redcats USA to enhance your shopping experience and to allow us to serve you better in the future. These cookies transmit information back to the computers at Redcats USA’s Family of Brands; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don’t have to reenter it each time you visit the Redcats USA sites; (iii) to monitor the effectiveness of some of our marketing e-mail campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of visitors served.

Most people do not even know that cookies are being placed on their computers when they visit the Redcats USA Family of Brands’ sites or most other websites because web browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie acceptance altogether. In addition, if you would like more information about the practice of third party cookies or the process of opting out of third party cookies, please click here.
However, if you refuse cookies, you will be unable to order from the Redcats USA sites using the Shopping Cart. You will still be able to browse our selection, but the order process requires that your Web Browser be set to allow cookies. Moreover, by not allowing cookies, your overall Internet browsing experience could be adversely affected.

Does Redcats USA Aggregate Information?

Yes. Redcats USA collects non-personal information about how users navigate through our websites. This statistical information is gathered in order to improve the Redcats USA sites. This information may be shared with Redcats USA affiliates or other outside companies. This aggregated statistical and navigational information does not include individual names, personal data or account information, so it does not identify you or any other customer.

What is Redcats USA's Policy With Respect To Data Collection From Children?

Redcats USA takes care to protect the privacy and safety of children.  Our web sites are not directed or targeted to children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13 on our websites.  We do not permit anyone under the age of 13 to register with us.  If you are under the age of 13, you are welcome to browse our websites.  However, you are not permitted to use any features of our site that require the collection of any personally identifiable information.  If we learn that we have obtained personal information from a child under the age of 13, we will use reasonable efforts to immediately delete that data from our records. 

Whom Do I Contact If I Have Additional Questions Or Concerns About This Policy?

If you have any questions or concerns about this policy, please contact PrivacyOfficer@RedcatsUSA.com for our Customer Service Center by phone, e-mail, or mail.

Information on Magazines.

Upon placing a Redcats USA order over the telephone or on our websites, you may receive an offer to order magazines from SynapseConnect (their telemarketing division- Magazine Direct; their online division- MagazineOutlet.com). Please view MagazineOutlet.com's Program Details and Privacy Policy for more information about this offer and their privacy policies. If you decide to order magazines, SynapseConnect may present you with specially selected offers from SynapseConnect or one of their partners. You can opt-out of these opportunities by clicking here.

SynapseConnect is an outside vendor, and we limit the information we provide to them. Redcats USA only sends the information we believe is appropriate to enable vendors to carry out their responsibilities under our contracts. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.

Links to Other Web Sites

Redcats USA occasionally provides links on our web sites to other non-affiliated we sites to enhance your shopping experience.  These other web sites operate independently from Redcats USA and will have their own privacy and security policies.  We strongly encourage you to review these policies at any web site you visit.  Redcats USA does not take responsibility for such non-affiliated web sites. 

Effective Date and Policy Changes

Redcats USA may from time to time make changes to its Privacy Policy to reflect changes in its privacy practices.  Accordingly, Redcats USA reserves the right to revise or modify this Privacy Policy in whole or in part at any time.  We will inform you of any update to our Privacy Policy by posting a notice on our web site/s.  The effective date of the updated policy will be the date posted on the notice.  The updated policy shall replace any prior policies and will be applicable to all current and past users of our web sites. 

NOTE: This policy may be modified from time to time. You are encouraged to review this policy on a monthly basis.

Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.
By using this site, you signify your agreement to these terms of use. If you do not agree to these terms of use, please do not use this site. This site is owned and operated by Redcats USA ("Redcats USA"). Redcats USA reserves the right, at its sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. Please review the terms and conditions periodically. Your continued use of the site following the posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.

ACCEPTABLE USES
You may use this site for legitimate shopping purposes only. You may not harm the site in any way or otherwise use the site in any improper manner, including, but not limited to hacking into the site's systems, spoofing or faking e-mail headers or slowing or stopping the functionality of the site.
In the event you register and/or purchase product, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or Redcats USA suspects, for any reason, that such information is untrue, inaccurate, not current or incomplete, Redcats USA, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the site.
You will create a password and account designation upon completing the registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Redcats USA of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Redcats USA will not be liable for any loss or damage arising from your failure to comply with this paragraph.
RESTRICTIONS ON USE OF MATERIALS
This site contains copyrighted materials, trademarks and other proprietary information, including, but not limited to, text, photos and graphics, the worldwide rights to which are owned by REDCATS USA, its related entities, parents and its licensors or licensees. You may not use, copy, publish, upload, post (to a bulletin board or otherwise), transmit, distribute, or modify any contents of this site in any way, except that you may download one copy of such contents on any single computer for your personal, non-commercial use only, provided you do not alter or remove any copyright, trademark, author attribution or other proprietary notices and legends.

DISCLAIMER.
THIS SITE AND ALL MATERIALS CONTAINED ON IT ARE DISTRIBUTED AND TRANSMITTED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
REDCATS USA DOES NOT WARRANT THAT: (A) THE CONTENTS OF THIS SITE WILL BE ACCURATE, RELIABLE OR ERROR-FREE, OR THAT ANY ERRORS IN SUCH CONTENTS WILL BE CORRECTED; (B) THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (C) THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED.
LIMITATION OF LIABILITY.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) SHALL REDCATS USA BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE THAT RESULT FROM, ARISE OUT OF, OR ARE IN CONNECTION WITH THE USE OF OR ACCESS TO, OR THE INABILITY TO USE OR ACCESS, THIS SITE OR ITS CONTENTS, EVEN IF REDCATS USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGED LINKS.
THIS SITE MAY PROVIDE, OR THIRD PARTIES MAY PROVIDE, LINKS TO OTHER WORLD WIDE WEB SITES OR RESOURCES. BECAUSE REDCATS USA HAS NO CONTROL OVER SUCH SITES AND RESOURCES, YOU ACKNOWLEDGE AND AGREE THAT REDCATS USA IS NOT RESPONSIBLE FOR THE AVAILABILITY OF SUCH EXTERNAL SITES OR RESOURCES, AND DOES NOT ENDORSE AND IS NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT, ADVERTISING, PRODUCTS, OR OTHER MATERIALS ON OR AVAILABLE FROM SUCH SITES OR RESOURCES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT REDCATS USA SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH SITE OR RESOURCE.

INDEMNIFICATION.
You agree to indemnify, defend, and hold harmless, Redcats USA, its affiliates, parents, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Site from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. Redcats USA reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you'll fully cooperate with Redcats USA in asserting any available defenses.

UNSOLICITED SUGGESTIONS AND CUSTOMER SUBMISSIONS.
Please note that any suggestions, materials, ideas or comments submitted to Redcats USA shall be deemed not confidential. You hereby grant Redcats USA an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments (other than your name) for any purpose whatsoever, and you represent and warrant to Redcats USA that no such submissions will violate or infringe upon any copyright, trademark, or any other intellectual property or other rights (including but not limited to defamation or invasion of privacy) of any person or entity.  All such submissions are subject to the DMCA notice-and-takedown procedure described below.

JURISDICTION AND GOVERNING LAW.
This site is controlled and operated by REDCATS USA from its offices in the State of New York, United States of America. Although this site can be accessed from other locations, by accessing this site you agree that these terms of use shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to its conflicts of law principles. You also consent to personal jurisdiction in the City and State of New York for any dispute arising hereunder. This Site is intended for residents of the United States only. No software from this Site may be downloaded, exported or re-exported in violation of any law including, without limitation, to countries that are subject to U.S. export restrictions.

TERMINATION.
All of these terms of use are material. Upon any breach by you of any such term, your right to access, download and otherwise use this site, all materials obtained from this site and all copies thereof shall immediately terminate.

OTHER.
If any of these terms of use is unlawful, void, or for any reason unenforceable, then that term shall be deemed severable from the other terms and shall not affect the validity and enforceability of any remaining terms.
These terms of use constitute the entire agreement between REDCATS USA and you relating to the subject matter herein. REDCATS USA shall have the right to change or modify these terms of use at any time.

Notifying Us of Claimed Copyright Infringement
If you wish to notify Redcats USA of an alleged copyright infringement for material posted on our site, to be effective, your notice must be a written communication to our designated agent that complies with Section 512(c)(3) of the U.S. Copyright Act.  Please consult your legal advisor.  Your notice must include substantially the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. The best method is to provide a URL in the body of an email.
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Such written notice should be sent to our designated agent as follows:
DMCA Complaints
c/o Office of the General Counsel
Redcats USA
2300 Southwestern Ave.
Indianapolis, IN 46201
Email: GeneralCounsel@Redcats USA.com
Please also note that under Section 512(f) any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

Counter-Notification
If you elect to send us a counter-notice, to be effective, your counter-notice must be a written communication to our designated agent that complies with Section 512(g)(3) of the U.S. Copyright Act.  Please consult your legal advisor.  Your counter-notice must include substantially the following:

  1. A physical or electronic signature of the subscriber.
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.

Such written notice should be sent to our designated agent as follows:
DMCA Complaints
c/o Office of the General Counsel
Redcats USA
2300 Southwestern Ave.
Indianapolis, IN 46201
Email: GeneralCounsel@Redcats USA.com

Please note that under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability. Please also be advised that we enforce a policy that provides for the termination in appropriate circumstances of subscribers who are repeat infringers.

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