Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed or defective merchandise may be exchanged for FREE within 30 days of purchase (excludes items shipped directly from 3rd party brands, items purchased through Amazon or using PayPal). We are happy to process a FREE exchange for a new size, color, or different item.
If you would prefer to return the item, all unworn, unwashed or defective merchandise can be returned within 90 days of purchase for a refund of the purchase price (excluding shipping and prepaid return label charges). For Returns made after 90 days we will issue a gift card equal to the purchase price (less shipping and prepaid label charges) that can be used toward a future purchase. **All international orders are final after 90 days.**
If you didn't find the answer(s) you were looking for in our help section, please fill out the following form and we'll get back to you quickly. to help us to respond to you faster, please be as accurate as possible when you select your question from the category and subcategory dropdowns below.
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To place an order by phone, or to speak with a Roaman's® customer service representative, call toll free 5am-11pm MT (800) 459-1025.
For questions regarding international shipping, please call (915) 225-4972
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Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed or defective merchandise may be returned within 90 days. We are happy to send you a new size, color or style or issue a refund for the purchase price (excluding shipping and handling charges). For returns made after 90 days we will issue a gift card equal to the purchase price (less shipping and handling charges) that can be used toward a future purchase.