Checkout online. Mail us your order. Call your order in. We’ve got your shopping options covered.
Our online shop is quick, easy and secure. Simply select your size, choose your color, and click add to shopping bag. Your chosen item will be added to your shopping bag at the top right of the screen. As you continue to shop, click on the mini-bag to see its contents at any time.
When you're ready to place your order, select checkout and follow the prompts to complete the checkout process. You can either use our guest checkout, where no registration is required, or create a password-protected account where we’ll save your details for the next time you visit. If you’re already registered, your account profile will be displayed. You have the option to change your personal information at anytime.
Shop By Phone
Give us a call at 1-800-677-0229
We’re ready to take your order 7 days a week — 6am-9pm MST.
We’ll need these five things to expedite your order.
- Customer Number—it’s in the yellow box on the back of your catalog.
- Item number
- Color of item
- Size of item
- Desired quantity
Shop By Mail
Sending a check or money order? First, fill out the order form inside your catalog. Then, mail your order and payment to:
500 S Mesa Hills Drive
El Paso, TX 79912
Love it? Don’t leave it. Purchasing at Roaman’s is easy. Just choose one of the options below.
We accept the following forms of payment for online, phone and mail purchases
FULLBEAUTY Brands' Credit Cards and Visa Cards
- Roaman's Platinum Card
- Woman Within Platinum Card
- Jessica London Platinum Card
- KingSize Platinum Card
- BrylaneHome Platinum Card
- fullbeauty Platinum Card
- OneStopPlus.com® Visa® card
Paying By Check Or Money Order? / Check or Money Order
To purchase with a personal check or money order, please mail your order form and payment to:
500 S Mesa Hills Drive
El Paso, TX 79912
We do not accept cash, personal checks or money orders for online purchases. We do not ship orders C.O.D.
Gift Cards and E-Gift Cards
Shop around, select the item(s) you want and use your gift card to pay for it.
Gift cards and e-gift cards can be used at any of the FULLBEAUTY Brands: womanwithin.com, fullbeauty.com, jessicalondon.com, kingsize.com, brylanehome.com and roamans.com.
To redeem gift cards and e-gift cards online, just enter the card number and pin number in the gift card box on the payment page at checkout. If you have a balance remaining on your order, you may add another acceptable payment method (like a credit card, another gift card, or merchandise credit) to cover it.
Track Your Balance
The gift card tracks your balance so you can use it for one purchase—then use the remaining balance for another purchase the next time you shop. Check the balance* of your gift card here.
*We retain gift card information for a period of 90 days from date of purchase.
Roaman’s Platinum Card Holders can redeem rewards online or by phone.
Just enter your reward certificate number in the “Promo Code or Rewards Certificate” field at checkout. Or, give us a call. We’re happy to take your certificate number with your phone order.
Need to postpone your payment?
We offer select customers* a 90-day deferred payment plan.
With the deferred payment plan, your account is not charged when you purchase. Instead, your account is charged automatically 90 days after your package ships.
Enter your defer payment code in the defer payment box—on the Shopping Bag page at checkout. You may use your defer payment code with any other savings promotion code. Deferred payment is for 90 days.
Purchases are subject to credit approval. The available credit on your credit account will be reduced by the amount of unbilled charges you have under the defer payment program.
Check on your order anytime.
Just select Customer Service at the top of every page. On the dropdown menu, select Order Status. Enter your order number, email address and billing zip code to find your order information.
If you don't see your order information right away, we’re still processing it. Please check back again in a few hours.
Do we have your email address?
If you're a registered user (or you gave us your email address on the phone) you’ll receive two confirmation emails—one when your order is confirmed and a second one once your order has shipped.
We collect sales tax in those states where we are legally required to do so. At checkout, all appropriate taxes will be added to your order total.
During the checkout process, simply enter the promotion code in the required field. The coupon will be automatically applied and your promotion will be listed in the “Promotions” line.
The item is so popular—it's sold out, temporarily.
Check your invoice for the date we expect to fill your order. You will not be charged for backordered items until they ship.
If your order has been processed and you’d like to add items, simply place a new order. If your order has been processed and you’d like to remove an item, return it to us for a refund once you receive it. See how to return.
Simply update your information before you check out.
Countries We Ship To
We ship to 43 countries around the world.to see where we ship selected merchandise.
Brands Available for International Shipping
Due to trademark and licensing issues with certain brands we are not able to offer our complete product lines for sale internationally. Items shipped by third party brands are not available for international shipping. Back ordered items will not be eligible for international delivery. Gift Cards and E-Certificates are not available for international shipping.
Placing an Order
FULLBEAUTY Brands gladly accepts orders from around the globe and can ship eligible products to these countries so long as the billing address and "ship to" address are the same. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.
As you shop the site, the product page will indicate if the item is not available for international shipping. If an item that is not eligible for international shipping is added to the shopping bag, the website will remove the item after clicking on check out. You will be notified at checkout if certain items must be removed due to weight, size (too large to ship in one package) or import/export laws and regulations. You must remove those items from your Shopping Bag before you can proceed to checkout.
Once your order is complete, we will ship your order to UPS i-parcel, who will ship the order to you. If we are not able to deliver your order, UPS i-parcel will attempt to notify you using the email address you provided during checkout. You will receive a notification that your package has been deemed "undeliverable". Please be sure your address and email information is correct during checkout. In the event that UPS i-parcel cannot resolve any issues preventing delivery of your order (for example, an incomplete or wrong address), the order will be cancelled and we will refund the price of the items you ordered. Shipping, handling, import fees, and duties will not be refunded.
Method of payment will vary depending on country. Accepted method of payments will display on the Order Review and Payment Page. Other options such as deferred billing, gift cards and e-gift cards available in the United States are not available for international orders.
Promotions that are offered in the United States are not always applicable to international orders. Please be sure to review each coupon to see if it is eligible for international orders before making a purchase. “Free Gift” and sale items may be subject to duties, taxes, and import fees. You will be responsible for these charges plus any shipping and handling charges incurred in getting the goods to the final destination. NOTE: Free Shipping and Free Return offers do not apply to international shipping.
Promotional Offering Product & Shipping Restrictions
International orders are not eligible for:
- Free shipping
- Gift certificates, gift cards or e-gift cards
- Deferred billing
- Private label and co-branded credit cards
Certain brands and product lines may not be eligible for international shipping. Weight restrictions apply and orders may be restricted by size or quantity. Out of stock or backordered products are not eligible for international shipping. Commercial purchases for retail sales are not permitted.